{"id":1444,"date":"2025-03-07T03:07:54","date_gmt":"2025-03-07T03:07:54","guid":{"rendered":"https:\/\/www.felicitysolar.com\/?page_id=1444"},"modified":"2025-09-18T08:43:24","modified_gmt":"2025-09-18T00:43:24","slug":"service-system","status":"publish","type":"page","link":"https:\/\/na.felicitysolar.com\/fr\/service-system\/","title":{"rendered":"Syst\u00e8me de services"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1444\" class=\"elementor elementor-1444\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-58208096 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"58208096\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;widescreen&quot;,&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-497391af\" data-id=\"497391af\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-61eec99c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61eec99c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4a0ce385\" data-id=\"4a0ce385\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a363ea9 ha-has-bg-overlay elementor-widget elementor-widget-ha-icon-box happy-addon ha-icon-box\" data-id=\"2a363ea9\" data-element_type=\"widget\" data-widget_type=\"ha-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t\t\t\t\t<span class=\"ha-icon-box-icon\">\n\t\t\t\t\t<i aria-hidden=\"true\" class=\"hm hm-headset\"><\/i>\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3215dcf0\" data-id=\"3215dcf0\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-333b766a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"333b766a\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f126741 elementor-widget elementor-widget-heading\" data-id=\"7f126741\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Support technique apr\u00e8s-vente rapide<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-55fe4b0d\" data-id=\"55fe4b0d\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b7d0624 elementor-position-left elementor-vertical-align-middle elementor-tablet-position-top elementor-mobile-position-left elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"b7d0624\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"mailto:technicalsupport@felicitysolar.com\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"felicitysupport@felicitysolar.com\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"mailto:technicalsupport@felicitysolar.com\" >\n\t\t\t\t\t\t\tfelicitysupport@felicitysolar.com\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3846f93 elementor-position-left elementor-vertical-align-middle elementor-tablet-position-top elementor-mobile-position-left elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"3846f93\" 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15.2-15.7 14.6-11.6 21.6 15.3 26.3 30.6 35.4 53.9 47.1 4 2 6.3 1.7 8.6-1 2.3-2.6 9.9-11.6 12.5-15.5 2.6-4 5.3-3.3 8.9-2 3.6 1.3 23.1 10.9 27.1 12.9s6.6 3 7.6 4.6c.9 1.9.9 9.9-2.4 19.1zM400 32H48C21.5 32 0 53.5 0 80v352c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V80c0-26.5-21.5-48-48-48zM223.9 413.2c-26.6 0-52.7-6.7-75.8-19.3L64 416l22.5-82.2c-13.9-24-21.2-51.3-21.2-79.3C65.4 167.1 136.5 96 223.9 96c42.4 0 82.2 16.5 112.2 46.5 29.9 30 47.9 69.8 47.9 112.2 0 87.4-72.7 158.5-160.1 158.5z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/api.whatsapp.com\/send?phone=8618022876286\" >\n\t\t\t\t\t\t\t+86\u00a018022876286\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-806949b elementor-position-left elementor-vertical-align-middle elementor-tablet-position-top elementor-mobile-position-left elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"806949b\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/api.whatsapp.com\/send?phone=8618620180651\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"+86\u00a018620180651\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-whatsapp\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M380.9 97.1C339 55.1 283.2 32 223.9 32c-122.4 0-222 99.6-222 222 0 39.1 10.2 77.3 29.6 111L0 480l117.7-30.9c32.4 17.7 68.9 27 106.1 27h.1c122.3 0 224.1-99.6 224.1-222 0-59.3-25.2-115-67.1-157zm-157 341.6c-33.2 0-65.7-8.9-94-25.7l-6.7-4-69.8 18.3L72 359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1 34.8 34.9 56.2 81.2 56.1 130.5 0 101.8-84.9 184.6-186.6 184.6zm101.2-138.2c-5.5-2.8-32.8-16.2-37.9-18-5.1-1.9-8.8-2.8-12.5 2.8-3.7 5.6-14.3 18-17.6 21.8-3.2 3.7-6.5 4.2-12 1.4-32.6-16.3-54-29.1-75.5-66-5.7-9.8 5.7-9.1 16.3-30.3 1.8-3.7.9-6.9-.5-9.7-1.4-2.8-12.5-30.1-17.1-41.2-4.5-10.8-9.1-9.3-12.5-9.5-3.2-.2-6.9-.2-10.6-.2-3.7 0-9.7 1.4-14.8 6.9-5.1 5.6-19.4 19-19.4 46.3 0 27.3 19.9 53.7 22.6 57.4 2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4 4.6-13 4.6-24.1 3.2-26.4-1.3-2.5-5-3.9-10.5-6.6z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/api.whatsapp.com\/send?phone=8618620180651\" >\n\t\t\t\t\t\t\t+86\u00a018620180651\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2ceb9974 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ceb9974\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-237e8121\" data-id=\"237e8121\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9bcd5ba elementor-widget elementor-widget-heading\" data-id=\"9bcd5ba\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">01<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a192677\" data-id=\"a192677\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-229dac41 elementor-widget elementor-widget-text-editor\" data-id=\"229dac41\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Felicitysolar a toujours adh\u00e9r\u00e9 \u00e0 la mission de \u00ab se consacrer \u00e0 la vulgarisation des syst\u00e8mes photovolta\u00efques et de stockage d'\u00e9nergie afin que l'\u00e9nergie propre puisse b\u00e9n\u00e9ficier \u00e0 chaque organisation, chaque famille et chaque personne \u00bb, en accordant la priorit\u00e9 aux besoins des clients et en s'engageant \u00e0 leur fournir des services de haute qualit\u00e9 tout au long du cycle de vie et de mani\u00e8re globale. Gr\u00e2ce \u00e0 des services professionnels, efficaces et attentifs, nous renfor\u00e7ons la confiance des clients dans les produits et obtenons des r\u00e9sultats b\u00e9n\u00e9fiques \u00e0 long terme pour toutes les parties.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-225e6091 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"225e6091\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-27f2a3d2\" data-id=\"27f2a3d2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e3ee317 elementor-widget elementor-widget-ha-text-scroll happy-addon ha-text-scroll\" data-id=\"e3ee317\" data-element_type=\"widget\" data-settings=\"{&quot;text_scroll_type&quot;:&quot;horizontal_line_highlight&quot;,&quot;text_scroll_highlight_opacity&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.1,&quot;sizes&quot;:[]}}\" data-widget_type=\"ha-text-scroll.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"ha-split-lines\">\n\t\t\tProcessus de service\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5d99acc1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d99acc1\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6cdb5cab\" data-id=\"6cdb5cab\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-193d8904 ha-infobox-media-dir-top ha-has-bg-overlay elementor-invisible elementor-widget elementor-widget-ha-infobox happy-addon ha-infobox\" data-id=\"193d8904\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"ha-infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\n\t\t<div class=\"ha-infobox-body\">\n\t\t\t<h3 class=\"ha-infobox-title\">Consultation avant-vente<\/h3>\n\t\t\t\t\t\t\t<div class=\"ha-infobox-text\">\n\t\t\t\t\t<p>Cr\u00e9ez une plate-forme de consultation multicanal, couvrant le t\u00e9l\u00e9phone, le site Web officiel, la station Alibaba International, Made-in China.com et d'autres services clients en ligne, les m\u00e9dias sociaux, etc. Nous disposons \u00e9galement de techniciens professionnels pour r\u00e9pondre aux questions des clients \u00e0 tout moment.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-11d3de50\" data-id=\"11d3de50\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a8bf5f4 ha-infobox-media-dir-top ha-has-bg-overlay elementor-invisible elementor-widget elementor-widget-ha-infobox happy-addon ha-infobox\" data-id=\"a8bf5f4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ha-infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\n\t\t<div class=\"ha-infobox-body\">\n\t\t\t<h3 class=\"ha-infobox-title\">Suivi pendant les ventes<\/h3>\n\t\t\t\t\t\t\t<div class=\"ha-infobox-text\">\n\t\t\t\t\t<p>Une fois que le client a pass\u00e9 une commande, d\u00e9signez une personne d\u00e9di\u00e9e pour suivre la progression de la commande et fournir rapidement des informations sur la production, la livraison et d'autres liens. Coordonner la distribution logistique pour garantir que le produit est livr\u00e9 au client \u00e0 temps et en toute s\u00e9curit\u00e9, et fournir des num\u00e9ros de commande logistiques et des m\u00e9thodes de requ\u00eate pour faciliter le suivi en temps r\u00e9el par les clients.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-7c8cbcef\" data-id=\"7c8cbcef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-02a2188 ha-infobox-media-dir-top ha-has-bg-overlay elementor-invisible elementor-widget elementor-widget-ha-infobox happy-addon ha-infobox\" data-id=\"02a2188\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"ha-infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\n\t\t<div class=\"ha-infobox-body\">\n\t\t\t<h3 class=\"ha-infobox-title\">Garantie apr\u00e8s-vente<\/h3>\n\t\t\t\t\t\t\t<div class=\"ha-infobox-text\">\n\t\t\t\t\t<p>Apr\u00e8s les commentaires des clients, nous r\u00e9pondons au probl\u00e8me dans les 12 heures et proposons des solutions dans les 24 heures. Nous effectuons une premi\u00e8re \u00e9valuation du probl\u00e8me et le documentons. S'il s'agit de probl\u00e8mes simples, guider les clients pour les r\u00e9soudre par t\u00e9l\u00e9phone ou en ligne ; S'il s'agit de probl\u00e8mes complexes, veuillez faire en sorte que des techniciens apr\u00e8s-vente locaux arrivent sur place dans le d\u00e9lai sp\u00e9cifi\u00e9 en fonction de la distance.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-eecec98 e-flex e-con-boxed e-con e-parent\" data-id=\"eecec98\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49c66b7 elementor-widget elementor-widget-ucaddon_custom_cursor\" data-id=\"49c66b7\" data-element_type=\"widget\" data-widget_type=\"ucaddon_custom_cursor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Custom Cursor -->\n\t\t<link id='font-awesome-css' href='https:\/\/na.felicitysolar.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/na.felicitysolar.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Custom Cursor *\/\n\n#uc_custom_cursor_elementor_49c66b7{\n  min-height: 1px;\n}\n\n#uc_custom_cursor_elementor_49c66b7 .ue-message{\n  padding: 10px;\n  border: 1px solid grey;\n  background-color: lightgrey;\n  border-radius: 5px;\n  font-size: 12px;\n}\n\n\/* should be written without #uc_custom_cursor_elementor_49c66b7 *\/\n.uc-mscursor-hidden{\n  display:none !important;\n}\n\n\/* cursor 2: custom cursor *\/\n  #uc_custom_cursor_elementor_49c66b7 .ue_cursor {\n    pointer-events: none;\n    opacity:1;\n    transition: all 300ms ease;\n  }\n\n  #uc_custom_cursor_elementor_49c66b7 .ue_cursor.cursor-inactive {\n    opacity:0;\n  }\n\n  #uc_custom_cursor_elementor_49c66b7 .cursor__ball {\n    display:flex;\n    position: fixed;\n    top: 0;\n    left: 0;\n    z-index: 1000;\n    pointer-events:none;\n    transform: matrix(1, 0, 0, 1, -100, -100);\n  }\n\n  #uc_custom_cursor_elementor_49c66b7 .cursor__ball--small{\n    display:flex;\n    align-items:center;\n    justify-content:center;\n  }\n\n  #uc_custom_cursor_elementor_49c66b7 .cursor__ball--small-inner{\n    display:flex;\n    align-items:center;\n    justify-content:center;\n  }\n\n  \n  \n      #uc_custom_cursor_elementor_49c66b7 .cursor__ball--big{\n           }\n  \n  \n\n\/* attention grabber  *\/\n\/* end attention grabber *\/\n\/* end cursor 2: custom cursor *\/\n\n<\/style>\n\n<div id=\"uc_custom_cursor_elementor_49c66b7\" class=\"ue_cursor-wrap\" data-cursor=\"cursor-2\">\n  \n    \n  \n      <div class=\"ue_cursor ue_cursor-item ue_cursor-item--2\">\n      <div class=\"cursor__ball cursor__ball--big\"><\/div>      <div class=\"cursor__ball cursor__ball--small\">\n        <div class=\"cursor__ball--small-inner ue-floating-chat-blink\">\n                                    \t<\/div>\n        <\/div>\n    <\/div>\n  <\/div>\n<!-- end Custom Cursor -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-efb2d6b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"efb2d6b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4c530d6c\" data-id=\"4c530d6c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3f5d53a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"3f5d53a0\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-74d79b3f\" data-id=\"74d79b3f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a6d22a4 elementor-widget elementor-widget-heading\" data-id=\"a6d22a4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Contenu des services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5593936c elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"5593936c\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-37ec416c\" data-id=\"37ec416c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4335b96 eael-infobox-content-align--left ha-has-bg-overlay elementor-widget elementor-widget-eael-info-box\" data-id=\"4335b96\" data-element_type=\"widget\" data-widget_type=\"eael-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-infobox\">\n\t            <div class=\"infobox-content\">\n                    <div class=\"infobox-title-section\">\n                <h3 class=\"title\">Assistance technique<\/h3>            <\/div>\n            <div><p>\u00c9tablissez une \u00e9quipe technique professionnelle pour fournir aux clients des services techniques tels que des conseils d'installation et de mise en service de batteries de stockage d'\u00e9nergie, une formation \u00e0 l'utilisation et des recommandations quotidiennes de maintenance et de maintenance. Maintenir r\u00e9guli\u00e8rement des activit\u00e9s d'\u00e9change technique en ligne et hors ligne pour partager les derni\u00e8res tendances techniques et l'exp\u00e9rience des applications dans l'industrie et aider les clients \u00e0 am\u00e9liorer leur niveau technique.<\/p><\/div>        <\/div>\n            <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-46cc8951\" data-id=\"46cc8951\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9142c7 eael-infobox-content-align--left ha-has-bg-overlay elementor-widget elementor-widget-eael-info-box\" data-id=\"e9142c7\" data-element_type=\"widget\" data-widget_type=\"eael-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-infobox\">\n\t            <div class=\"infobox-content\">\n                    <div class=\"infobox-title-section\">\n                <h3 class=\"title\">Service de contr\u00f4le et d'\u00e9valuation<\/h3>            <\/div>\n            <div><p>\u00c9tablir un m\u00e9canisme de surveillance des services pour recueillir les opinions et les suggestions des clients au moyen d'enqu\u00eates de satisfaction client, de visites de retour sur la qualit\u00e9 du service, etc. Mettre en place des canaux de r\u00e9clamation, traiter les r\u00e9clamations des clients en temps opportun, et rectifier et optimiser les probl\u00e8mes de service.<\/p><\/div>        <\/div>\n            <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1b05eb59 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"1b05eb59\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6fc33a44\" data-id=\"6fc33a44\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b49cfa eael-infobox-content-align--left ha-has-bg-overlay elementor-widget elementor-widget-eael-info-box\" data-id=\"4b49cfa\" data-element_type=\"widget\" data-widget_type=\"eael-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-infobox\">\n\t            <div class=\"infobox-content\">\n                    <div class=\"infobox-title-section\">\n                <h3 class=\"title\">Service personnalis\u00e9<\/h3>            <\/div>\n            <div><p>Fournissez des services personnalis\u00e9s de batteries de stockage d'\u00e9nergie en fonction des besoins particuliers des clients, communiquez et collaborez avec eux tout au long du processus, depuis la conception et la production du produit jusqu'au service apr\u00e8s-vente, et r\u00e9pondez \u00e0 leurs sc\u00e9narios d'application personnalis\u00e9s.<\/p><\/div>        <\/div>\n            <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3f936b27\" data-id=\"3f936b27\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64970ed eael-infobox-content-align--left ha-has-bg-overlay elementor-widget elementor-widget-eael-info-box\" data-id=\"64970ed\" data-element_type=\"widget\" data-widget_type=\"eael-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-infobox\">\n\t            <div class=\"infobox-content\">\n                    <div class=\"infobox-title-section\">\n                <h3 class=\"title\">Service d'entretien<\/h3>            <\/div>\n            <div><p>Mettre en place un centre de maintenance sp\u00e9cial \u00e9quip\u00e9 d'\u00e9quipements et d'outils de maintenance professionnels. Pour les produits pendant la p\u00e9riode de garantie, r\u00e9parer ou remplacer gratuitement les pi\u00e8ces d\u00e9fectueuses ; En dehors de la p\u00e9riode de garantie, fournissez des services de maintenance payants et ne facturez que des co\u00fbts raisonnables de mat\u00e9riel et de main d\u2019\u0153uvre.<\/p><\/div>        <\/div>\n            <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Assistance technique apr\u00e8s-vente rapide felicitysupport@felicitysolar.com +86 18022876286 +86 18620180651 01 Felicitysolar a toujours adh\u00e9r\u00e9 \u00e0 la mission de \u00ab se consacrer \u00e0 la vulgarisation des syst\u00e8mes photovolta\u00efques et de stockage d'\u00e9nergie afin que l'\u00e9nergie propre puisse profiter \u00e0 chaque organisation, chaque famille et chaque personne \u00bb, en mettant les besoins des clients au premier plan et [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1444","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/na.felicitysolar.com\/fr\/wp-json\/wp\/v2\/pages\/1444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/na.felicitysolar.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/na.felicitysolar.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/na.felicitysolar.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/na.felicitysolar.com\/fr\/wp-json\/wp\/v2\/comments?post=1444"}],"version-history":[{"count":109,"href":"https:\/\/na.felicitysolar.com\/fr\/wp-json\/wp\/v2\/pages\/1444\/revisions"}],"predecessor-version":[{"id":20417,"href":"https:\/\/na.felicitysolar.com\/fr\/wp-json\/wp\/v2\/pages\/1444\/revisions\/20417"}],"wp:attachment":[{"href":"https:\/\/na.felicitysolar.com\/fr\/wp-json\/wp\/v2\/media?parent=1444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}